Information Services
Systems-Driven Process Improvement
Our Impact
“I’ve been asking these questions for two years - finally some answers” - COO
The Challenge
- New CFO (three months into role) facing need to re-report earnings to his Board due to lack of real-time insights into COGS and gaps in FP&A cost forecasting
- Delayed COGS feedback due to dependence on supplier invoice receipts
- Fragmented systems with limited integrations as a result of recent acquisitions
- Institutional knowledge lost on how to trace how and when costs are incurred for every key product sales
The Journey
- Cross-functional workshops conducted; teams identified key initiatives that led to improved processes and real-time visibility into COGS
- Tenzing worked closely with the client software engineering to document processes from Order to Fulfillment
The Results
- Tenzing continues to work closely with this client to streamline and automate processes, gain actionable insights from existing data, and drive cost savings
- Projects in FP&A, Accounting, Procurement, and Operations have dramatically simplified business processes and driven $4-SM in annual cost savings to date